-- Developing a Multi-Channel Customer Relationship Management Strategy for Hotel Operation -- The Importance Attached to Culinary … Events Industry Competency Model: Human Resource Management Implications -- Temporary Museum Exhibitions as Tools for … Error-Free Service -- The Use of Customer Relations Management’s Digital Technologies from Greek Hotels -- The Sharing …

investment, clean energy, climate change dynamics and advances in sustainable tourism management. The book begins with discussion … of sustainable tourism and economic growth, particularly focusing on management strategies. It then presents the …