Pantano, Eleonora; Dennis, Charles - 2019
“Contemporary, insightful and theory-based: Pantano and Dennis’ book is a must-read for academics, practitioners ….” Christoph Teller, Professor and Head of the Department of Marketing and Retail Management, University of Surrey, UK “Smart … technologies can be fruitfully applied both in-store and through digital channels. The aim of the book is to synthesise theory and …