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Chapter 1: Service Design within a Multiplicity Logics in Healthcare -- Chapter 2: Service design for hybrid market constellations in healthcare - From VUCA 2 VUCAR -- Chapter 3: Towards a conceptual framework of hybrid strategies in healthcare: Co-alignment of market and non-market activities...
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1. Fuben-eki: A Japanese for "benefits of inconvenience" and a value axis orthogonal to efficiency and functionality -- 2. Ideation support for designing systems with benefits of inconvenience -- 3. Fuben-eki in service design -- 4. The third value in Value engineering: value in benefits of...
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