The agency problem of listed companies in East Asia is closely related to their typically concentrated ownership structures. Tight control creates an entrenchment problem that allows the controlling owners' self-interested behaviors to go unchallenged internally by the boards of directors or...

Administrative support is instrumental in how firms support, manage, and motivate employees. Yet, our knowledge about this important human capital management factor is limited. Using novel data extracted from employees’ online profiles, we find that administrative intensity, defined as the...