This course is based on the hypothesis that digital technology will transform the way government operates, and (if properly implemented) these technologies have the potential to create significant public value. However, digital technology in the public sector often does not reach its full...

Introduction -- The Theoretical Background on E Participation -- An Overview on E Participation -- The Theoretical Background of Design Thinking for Public Sector Innovation -- Design Thinking Practices for E Participation -- Addressing E Participation Barriers with Design Thinking -- Future...