As it becomes apparent that users are an important source in innovation in society and in individual organizations, scholars are realizing that user-directed innovation policy might contribute to improving social welfare. How such policy might be designed, however, is uncertain, as are the costs...

While frontline workers are an important source of organizational innovation, research presents diverging accounts of disclosure and hiding in the frontline innovation process. This study examines why and how frontline workers hide their innovations, drawing on 32 months of multi-site...

The current Covid-19 pandemic brings about dramatic challenges for frontline police officers and their organisations. This will, we argue, likely have two implications for frontline learning and innovation. Firstly, the pandemic will surely occasion a surge of frontline improvisation and...