Leadership is an important element of total quality management (TQM). Organizations spend considerable time and money looking outside for the latest in leadership technique. Value‐added leadership suggests organizations also identify and reinforce existing observable leadership behaviours...

Purpose – Drawing on the contingency perspective of leadership, the purpose of this paper is to examine the relation between transactional leadership and team innovativeness by focusing on the moderating role of emotional labor and the mediating role of team efficacy. The authors propose and...

This paper describes the importance of strategic community creation as a new management style. It verifies that video‐based information networks utilizing information and multimedia technologies enhance the quality of competencies and knowledge possessed by strategic communities, and it also...

Based on a 15‐country study in western Europe, examines management and communication styles through a wide‐ranging interview schedule. In the context of national and business cultures, explores the dimensions of communications beliefs and practices, and draws out their interrelationships...

Purpose – This article describes ways of encouraging employees to be more creative, and to contribute fresh ideas that can make and save money for the company. Design/methodology/approach – Draws on information provided by the head of human resources at Toshiba Information Systems, the...

This paper aims to understand whether there are different styles of organisation and management of industrial R&D activities. Recent cases of re‐organisation of R&D activities within firms suggest that: R&D activities tend to be carried out in different units of the same organisation and often...