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Airline self-service technology adoption : moderating impact of gender and experience

Harsandaldeep Kaur; Kaur, Parmeet - In: Global business and finance review 29 (2024) 5, pp. 1-13

Purpose: The purpose of the paper is to examine the role of technology paradoxes, including technology anxiety, insecurity and forced usage, to understand consumer adoption behavior towards self-service technology. The present study also investigates the moderating effect of gender and...

Persistent link: https://www.econbiz.de/10015066442

The adoption of smartphone applications by airlines

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The effect of technology readiness on customers' attitudes toward self-service technology and its adoption : the empirical study of U. S. airline self-service check-in kiosks

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Toward an integrated model of adoption of mobile phones for purchasing ancillary services in air travel

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Internet penetration and capacity utilization in the US airline industry

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Self-service technology adoption by air passengers : a case study of fast air travel services in Taiwan

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Did computer technology diffuse quickly? : Best and average practice in mainframe computers, 1968 - 1983

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Persistent link: https://www.econbiz.de/10000886746

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