Innovation processes are complex. It is through local interactions among people and technologies that diverse and novel outcomes emerge. Even when governed by simple rules, such interactions can generate nonlinear temporal dynamics. Given such complexities, how might an organization sustain...

We begin this paper by examining the process of innovation using Usher’s model of cumulative synthesis which comprises four steps: perception of an incomplete pattern, setting of the stage, the act of insight, and critical revision and full mastery. Going beyond a synoptic view on the process...

Everyday experiences speak to the accelerated pace of innovation in this era of continual change. Sometimes, innovations enhance the value of existing products and services. At other times, they render existing business models obsolete, disrupt value-networks, prompt providers to rethink who...