The knowledge society is characterized by knowledge becoming a kind of commodity that can be traded and priced. Knowledge-intensive business services (KIBS) are representative for such a knowledge-based economy, since their main input and output factor is directly related to knowledge itself....

Knowledge Intensive Business Services (KIBS) are widely perceived as being important drivers of technological progress and innovation. KIBS are generally understood as depending, driving and thriving on knowledge exchanges and therefore, geographical proximity to markets, customers and suppliers...

The purpose of this paper is to propose a service development process that is adapted to manufacturing companies and to discuss its implication for companies with a focus on product development and product sales. This paper looks at new service development (NSD) literature and argues for design...

This article addresses the relatively neglected issue of variations in the degree of innovation and creativity within cultural production systems, paying particular attention to the design consultancy industry. It argues that design is a business-facing type of creative industry that differs in...

FinTech (financial technology) is asserted as a disruptive paradigm with digital technologies driving authentic innovation within the financial services industry. Much attention and hyperbole has been attributed to startup FinTech developers and the potential of applications for consumers of...

The combination of cost-cutting pressures and technology advances are triggering a major transformation of the core practices of business law. Developments in automated contract drafting and management have spurred the entry of low-cost competition, beginning with the production of standardized...

Innovation is often identified as a major driver of organisational growth in free market economies. However, just as often, there is lack of understanding on how best to enable the desired innovation outcomes. This paper addresses assessment of the internal culture of a large commercial...

Management or organizational innovation is a crucial component of service firms’ innovation dynamics. In this research we aim to decipher the role of management innovation in overcoming environmental constraints of increasing complexity and economic downturn. Based on a longitudinal case study...

This study investigates the determinants of the initial retention of external accountants by new US startups. We test several arguments related to agency and credibility needs, financial activity and complexity, and accounting support and advice. Consistent with financial activity and complexity...