Szromek, Adam R.; Polok, Grzegorz - In: Journal of open innovation : technology, market, and … 8 (2022) 2, pp. 1-16
are not a frequently used management tool in spa enterprises. Based on the findings, a business model for spa businesses … changes taking place in the business models of spa services companies in the context of crisis situations caused by … organizational changes and the COVID-19 pandemic. The research was conducted in 2018 and 2020, based on in-depth interviews as part …