Purpose - The purpose of this paper is to provide a comprehensive analysis of Indonesia's public service innovation drawn from the top 99 nominees of the national competition for public service innovation from 2014 to 2016. Design/methodology/approach To answer the research question, this study...

Purpose The purpose of this paper is to provide a comprehensive analysis of Indonesia's public service innovation drawn from the top 99 nominees of the national competition for public service innovation from 2014 to 2016. Design/methodology/approach To answer the research question, this study...