Mainardes, Emerson; Mattos, Carlos; Alves, Helena - In: The international journal of management science and … (2016) 21, pp. 1-14
Although there are several studies about innovation and New Services Development (NSD), investigations about innovation in ICT firms are rare, in particular identifying the attributes that generate NSD in ICT firms in a single study. Thus, the objective of this research was to identify the...