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Workflowmanagement : methodische Grundlagen und Anforderungen des Collaborative Engineering
Daniel, Kai - In: Prozessmanagement - praktische Anwendung und …, (pp. 53-116). 2008
Persistent link: https://www.econbiz.de/10003769776
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An investigation into the role of enterprise information systems in enabling business innovation
Anaya, Luay; Dulaimi, Mohammed; Andallah, Sherief - In: Business process management journal 21 (2015) 4, pp. 771-790
Persistent link: https://www.econbiz.de/10011404113
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Exploring lean healthcare practice and supply chain innovation for Malaysian healthcare industry
Nurul Fadly Habidin; Nurul Aifaa Shazali; Naimah Ali; … - In: International journal of business excellence 7 (2014) 3, pp. 394-410
Persistent link: https://www.econbiz.de/10010422026
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Process innovativeness in technology services organizations: roles of differentiation strategy, operational autonomy and risk-taking propensity
Das, Sidhartha R.; Joshi, Maheshkumar P. - In: Journal of operations management 25 (2007) 3, pp. 643-660
Persistent link: https://www.econbiz.de/10003455829
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Management des Innovationsprozesses in der Serviceindustrie : ein Überblick
Hipp, Christiane; Verworn, Birgit - In: Innovationsmanagement in der Serviceindustrie : …, (pp. 93-110). 2007
Persistent link: https://www.econbiz.de/10003605675
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The product development process of an enterprise from an SSME perspective
Wu, Liang-chuan; Shih, Ivan - In: Service business 8 (2014) 1, pp. 29-50
Persistent link: https://www.econbiz.de/10010239444
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How do collaboration and investments in knowledge management affect process innovation in services?
Ashok, Mona; Narula, Rajneesh; Martinez-Noya, Andrea - In: Journal of knowledge management 20 (2016) 5, pp. 1004-1024
Persistent link: https://www.econbiz.de/10011550578
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Performance effects of IT capability, service process innovation, and the mediating role of customer service
Chen, Ja-shen; Tsou, Hung Tai - In: Journal of engineering and technology management : JET-M 29 (2012) 1, pp. 71-94
Persistent link: https://www.econbiz.de/10009565813
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The sequential incident technique for innovations (SITI) : a tool for generating improvements and ideas in service processes
Decker, Alexander; Meißner, Harald - In: Service quality and management, (pp. 187-226). 1999
Persistent link: https://www.econbiz.de/10001407691