In order to gain competitive advantages and maintain high market shares, businesses have to constantly adapt, not only by implementing the latest technology available, but also by creating their own innovations, aiming to make the business both more profitable and more sustainable. Changing the...

The purpose of this article is to extend the Competitive Intelligence (CI) business ecosystem concept and measurements, as developed by our previous work, to South Africa. The article is based on a pioneer study on the CI business ecosystem conducted outside North America and demonstrates how...