Organizational Change and Impact of ICT -- E-Services in Public and Private Sectors -- IS Development and Design Methodologies -- New Ways to Work and Interact via Internet -- Business Intelligence Systems Their Strategic Role and Organizational Impacts -- IS Quality, Metrics and Impact --...

1. Introduction: On Types of Products of Theorizing -- 2. Useful Products in Information Systems Theorizing: A Discursive Formation Perspective -- 3. Debating Genres And IS Research: The Case Of Action Principles For Service Automation -- 4. A Paradigm Shift in Understanding Digital Objects in...

Part I: E-Services in Public and Private Sector -- Open Innovation in Research Libraries-Myth or Reality?- News as a Service: Adoption of Web 2.0 by Online Newspapers -- Citizens Participation in Public Decisions: the Open Source Role -- A System Dynamics Model to Identify and Measure the Paper...