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Innovationsmanagement
Consumer behaviour
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Kundenzufriedenheit
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Service quality
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Dienstleistungsqualität
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customer satisfaction
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Robot
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Roboter
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Mattsson, Jan
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Sørensen, Flemming
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Chadee, Doren
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Fuglsang, Lars
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Holzweber, Markus
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Orfila-Sintes, Francina
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Innovation of strategic reflexivity
1
International journal of innovation management
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Journal of management & organization : journal of Australian and New Zealand Academy of Management
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Omega : the international journal of management science
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Research policy : policy, management and economic studies of science, technology and innovation
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ECONIS (ZBW)
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1
Strategic reflexivity in industrial service innovation : managing inter-organisational conflict
Mattsson, Jan
- In:
Innovation of strategic reflexivity
,
(pp. 210-222)
.
2015
Persistent link: https://www.econbiz.de/10010528763
Saved in:
2
Innovation behavior in the hotel industry
Orfila-Sintes, Francina
;
Mattsson, Jan
- In:
Omega : the international journal of management science
37
(
2009
)
2
,
pp. 380-394
Persistent link: https://www.econbiz.de/10003794263
Saved in:
3
Initiating service encounter-based innovation by word-of-business
Mattsson, Jan
- In:
The journal of business & industrial marketing
30
(
2015
)
7
,
pp. 880-888
Persistent link: https://www.econbiz.de/10011422477
Saved in:
4
Making sense of innovation : a future perfect approach
Fuglsang, Lars
;
Mattsson, Jan
- In:
Journal of management & organization : journal of …
17
(
2011
)
4
,
pp. 448-458
Persistent link: https://www.econbiz.de/10009298205
Saved in:
5
Organisational conditions for service encounter-based innovation
Sørensen, Flemming
;
Sundbo, Jon
;
Mattsson, Jan
- In:
Research policy : policy, management and economic …
42
(
2013
)
8
,
pp. 1446-1456
Persistent link: https://www.econbiz.de/10010128855
Saved in:
6
Speeding up innovation : building network structures for parallel innovation
Sørensen, Flemming
;
Mattsson, Jan
- In:
International journal of innovation management
20
(
2016
)
2
,
pp. 1650024-1-30
Persistent link: https://www.econbiz.de/10011498694
Saved in:
7
How dynamic capabilities drive performance in the Indian IT industry : the role of information and co-ordination
Holzweber, Markus
;
Mattsson, Jan
;
Chadee, Doren
;
Raman, …
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 531-550
Persistent link: https://www.econbiz.de/10009510666
Saved in:
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