The Exellence Framework for Educational Institutions -- Reading and assessment instructions -- Contents -- Introduction -- Purpose of the book -- What does self-assessment mean for an organisation? -- What can you gain? -- The Business Excellence Framework -- Assessment instructions -- You can...

The Baldrige Criteria for Educational Institutions -- Reading and assessment instructions -- Contents -- Introduction -- Purpose of the book -- What can you gain? -- The Malcolm Baldrige Performance Excellence Framework -- Assessment Categories and Items -- Assessment instructions --...

The CAF Model for Educational Institutions -- Reading and assessment instructions -- Contents -- Introduction -- Purpose of the book -- What does self-assessment mean for an organisation? -- What can you gain? -- Common Assessment Framework - CAF 2013 -- Enablers Criteria -- Results Criteria --...