Purpose – The purpose of this paper is to explore the degree to which intangible resources explain performance variation among firms. Design/methodology/approach – The method includes a purpose‐designed survey to measure the impact of tangible resources, intangible resources and industry...

As much of the developed world faces a recessionary tide, age‐old questions on the nature of creating and sustaining lasting market value are once again being asked. In the past, questions of market value creation were answered by investing in tangible assets. Today, those same questions are...

Today, we are at one of those rare inflection points along the path of human economic development. As the Industrial Age gave way to the Information Age, so now the Information Age has given way to the Relationship Age. Relationship Age economies, rather than based on raw materials or...