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In the current global context, organisations are compelled to reposition themselves in the distribution chain due to changes in consumer behaviour. Consumers no longer simply seek products and services; instead, they are pursuing the maximisation of satisfaction promised by their providers. The...
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of intangibles assessment and its application in libraries, with examples of library intangible resources used and … efforts produced, and reviews the possible benefits for libraries in adopting and effectively utilizing intangible assessment … library administrators with a proactive means of increasing the effectiveness and scope of library assessment, valuation, and …
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