Fletcher, Anne; Guthrie, James; Steane, Peter; Roos, Göran - In: Journal of Intellectual Capital 4 (2003) 4, pp. 505-527
Few authors have examined the intellectual capital of non‐profit organizations or discussed their strategic management in terms of intangibles. The Australian Red Cross Blood Service (ARCBS), a third sector organization, is the subject of this study. The purpose of the study is to better...