This paper investigates the effect of different communication channels on promise-making and promise-keeping in a … helping situation. Four treatments differ with respect to the communication channel employed to solicit unincentivized … cooperation, i.e., face-to-face, phone call and two different sorts of computer-mediated communication. The less anonymous (face …

style of communication because they view it as an attempt to shift blame. Our results establish more generally that the … design of communication schemes shapes relationships among organizational members …

Individuals and two-person teams play a hidden - action trust game with pre - play communication. We replicate previous …

Remote work arrangements and increased virtual communication are commonplace. Particularly in organizations, virtual … communication has become an essential tool for collaboration and exchanging information. Virtual communication channels, such as … text or video messages, provide different levels of human presence compared to face-to-face communication. Given that human …