Jacobs, Gabriele; van Witteloostuijn, Arjen; … - In: Journal of Organizational Change Management 26 (2013) 5, pp. 772-792
Purpose – Organizational change is a risky endeavour. Most change initiatives fall short on their goals and produce high opportunity and process costs, which at times outweigh the content benefits of organizational change. This paper seeks to develop a framework, offering a theoretical toolbox...