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Online trust and the importance of interaction
Papadopoulou, Panagiota; Kanellis, Panagiotis - In: International journal of technology marketing : IJTMkt 13 (2018) 1, pp. 21-50
Persistent link: https://www.econbiz.de/10012056240
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Determinants of the success of online retail in India
Kumar, Vikas; Ayodeji, Ogunmola Gabriel - In: International journal of business information systems : … 37 (2021) 2, pp. 246-262
Persistent link: https://www.econbiz.de/10012596507
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Live streaming commerce from the sellers' perspective : implications for online relationship marketing
Apiradee Wongkitrungrueng; Nassim Dehouche; Nuttapol Assarut - In: Journal of marketing management : JMM ; journal of the … 36 (2020) 5/6, pp. 488-518
Persistent link: https://www.econbiz.de/10012249095
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Online relationship quality : testing an integrative and comprehensive model in the banking industry
Brun, Isabelle; Rajaobelina, Lova; Ricard, Line - In: Journal of relationship marketing : innovations & … 15 (2016) 4, pp. 219-246
Persistent link: https://www.econbiz.de/10011633635
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Internet-based relationship marketing : a Sub-Saharan African perspective
Mahmoud, Mahmoud Abdulai; Kastner, Adelaide Naa Amerley; … - In: Journal of relationship marketing : innovations & … 16 (2017) 3, pp. 179-196
Persistent link: https://www.econbiz.de/10011820588
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Internet-banking customer analysis based on perceptions of service quality in Taiwan
Liang, Chih-Chin; Wu, Pei-Ching - In: Total quality management & business excellence : an … 26 (2015) 5/6, pp. 550-568
Persistent link: https://www.econbiz.de/10011305706
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Stuck online : when online engagement gets in the way of offline sales
Bar-Gill, Sagit; Reichman, Shachar - In: MIS quarterly 45 (2021) 2, pp. 755-788
Persistent link: https://www.econbiz.de/10012631381
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Strategic behavior of e-commerce businesses in online industry of electronics from a customer perspective
Svobodová, Zuzana; Rajchlová, Jaroslava - In: Administrative Sciences : open access journal 10 (2020) 4/78, pp. 1-24
The issue of online shopping behavior is gaining importance with the continued development of e-commerce. E-commerce businesses that aim to be successful in the online market in the long run must consider the factors of online shopping behavior when creating and implementing their e-commerce...
Persistent link: https://www.econbiz.de/10012421036
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Building customer loyalty in online shopping : the role of online trust, online satisfaction and electronic word of mouth
Al-Adwan, Ahmad Samed; Kokash, Husam; Al-Adwan, Ahmad Samed - In: International journal of electronic marketing and … 11 (2020) 3, pp. 278-306
Persistent link: https://www.econbiz.de/10012251138
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Factors identification of online reputation and relationship with trust : a study of generation Y
Gupta, Rashik; Ponnuru, Karteek Ramalinga; Kumar, Anil; … - In: International journal of business information systems : … 26 (2017) 2, pp. 151-165
Persistent link: https://www.econbiz.de/10011856427