NHN Corp. is a top Internet portal operator in Korea. The Internet giant was created by merging Naver, the search engine company, with, Hangame, the game portal company, in early 2000s. The merger was evaluated as one of the most successful M&A s in Korea. Large user base and good cash flow of...

Electronic Commerce is shaping many of our daily life tasks and with the introduction to new aspect of social interaction on the net a new phenomenon is emerging in the arena of e-commerce known as social commerce. Within this new trend in social commerce Instagram a simple yet powerful app is...

In many industries, Internet referral services, hosted either by independent third-party infomediaries or by manufacturers, serve as digitally enabled lead-generators in electronic markets, directing consumer traffic to downstream retailers in a distribution network. This reshapes the extended...

We develop a model of vertical differentiation in the Internet search engine market. A key property of the model is that users who try out one engine may be dissatisfied with the results, and consult another engine in the same session. This residual demand allows lower quality engines to survive...

The Internet search engine market has seen a proliferation of entrants over the last few years. While Yahoo! was the early market leader, there has been entry by both lower quality engines and higher quality ones (such as Google). Prior work on quality differentiation requires that low quality...

We investigate consumers' choice behavior for Internet search engines. Within this broad agenda, we focus on two interrelated issues. First, we will document whether consumers develop loyalty to a particular search engine. If loyalty does indeed develop, we seek to understand what is the...