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Category-specific RECIPEs for internet retailing quality
Francis, Julie E. - In: The journal of services marketing 23 (2009) 7, pp. 450-461
Persistent link: https://www.econbiz.de/10009525712
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Service quality and price perceptions by internet retail customers : linking the three stages of service interaction
Cho, Yun Kyung - In: Journal of service research : JSR 17 (2014) 4, pp. 432-445
Persistent link: https://www.econbiz.de/10010432161
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Unpacking the impact of rapid delivery and product uniqueness on quick commerce business success using PLS SEM
Bharathithasan, S.; Srinivasan, K. Sakthi - In: International journal of process management and … 17 (2024) 2, pp. 153-166
Persistent link: https://www.econbiz.de/10015064683
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An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul; Jebarajakirthy, Charles; Shankar, Amit - In: Journal of strategic marketing 29 (2021) 2, pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
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Numbers of bricks and clicks : price competition between online and offline stores
Ford, Weixing; Li, Yixiu; Zheng, Jie - In: International review of economics & finance : IREF 75 (2021), pp. 420-440
Persistent link: https://www.econbiz.de/10012692785
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Web-based information systems success : testing the antecedents of online customer satisfaction
Bellaaj, Moez - In: International journal of internet and enterprise … 8 (2012/13) 2, pp. 129-145
Persistent link: https://www.econbiz.de/10010205078
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Web aesthetics effects on user decisions : impact of exposure length on website quality perceptions and buying intentions
Lorenzo-Romero, Carlota; Constantinides, Efthymios; … - In: Journal of internet commerce 12 (2013) 1/4, pp. 76-105
Persistent link: https://www.econbiz.de/10010248483
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Online intermediary as a channel for selling quality-differentiated services
Akçura, M. Tolga; Ozdemir, Zafer D.; Rahman, Mohammad S. - In: Decision sciences : DS 46 (2015) 1, pp. 37-62
Persistent link: https://www.econbiz.de/10011475752
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Impacts of service guarantees on consumers' perceived quality and satisfaction in e-commerce
Oliveira, Alessandro Silva de; Souki, Gustavo Quiroga; … - In: International journal of quality & reliability management 40 (2023) 10, pp. 2559-2580
Persistent link: https://www.econbiz.de/10014470801
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Assessing markups, service quality, and product attributes in music CDs' Internet retailing
Rabinovich, Elliot; Maltz, Arnold; Sinha, Rajiv K. - In: Production and operations management : an international … 17 (2008) 3, pp. 320-337
Persistent link: https://www.econbiz.de/10003737959