Before reaping transaction cost savings from the Internet, online sellers must credibly communicate the quality of their goods or their reliability of delivery. We use baseball cards as an example to address (1) whether consumers fully understand the risk of online trading, (2) the extent to...

This paper examines one of the most important marketing strategies by software producers on the Internet. That is whether to offer free samples and if so, whether to list the samples on shareware repositories. I show that firms with higher value products have a greater incentive to offer free...

With a laboratory experiment, we study the impact of buy-options and the corresponding buy-price on revenues and bidding behavior in (online) proxy-auctions with independent private valuations. We show that temporary buy-options may reduce revenues for two reasons: At low buy-prices, the...

Feedback mechanisms that allow partners to rate each other after a transaction are considered crucial for the success of anonymous internet trading platforms. We document an asymmetry in the feedback behavior on eBay, propose an explanation based on the micro structure of the feedback mechanism...

We analyse pricing, effort and tipping decisions at the online service ‘Google Answers’. Users set a price for the answer to their question ex ante, and they can additionally tip the researcher who provided the answer ex post.

We present a research project in experimental law and economics about the effects of new transparency provisions in European telecommunications law on Internet Service Providers (ISPs) and end-users in broadband markets, with implications for the debate on network neutrality. Our experiment...