Purpose – This paper aims to present electronic procurement benefits identified in four case companies from the information technology (IT), hi‐tech sector. Design/methodology/approach – Multi‐case study design was applied. The benefits reported in the companies were analysed and...

One of the main motivations associated with the adoption of electronic commerce (e‐commerce) is the integration and automation of business processes. Yet, for many years the integration of systems has been a barrier to business process automation. However, a new generation of software called...