IBM Internet of Things (IoT) research focuses on three components to address the multiple challenges of a scalable, secure and efficient IoT: Technology strategy, business and economic insights, and product and user experience design. By merging these three streams of research, IBM developed a...

Mobile phones have spread around the developing world at an amazing speed. Their proliferation has given rise to numerous mobile phone-enabled services (m-services) in the areas of health, education, agriculture and entertainment. However, to date many of these services are barely scratching the...

Background From the last decade, data mining techniques, employed in particular in customer relationship management, have assumed a key role in the profitability and operations of companies. To support small and medium companies (SMEs), several innovative and continuously improving tools have...