Purpose – Using the extended task‐technology fit (TTF) model, this paper attempts to determine whether task‐technology fit, perceived resistance, user resistance and usage influence managers' performance. Design/methodology/approach – The study was conducted on 150 middle managers from...

Purpose – Using the extended task‐technology fit (TTF) model, the purpose of this paper is to examine the impact of intranet usage on middle managers' performance in the port industry. Design/methodology/approach – The study was conducted on 357 middle managers from various organisations...