Purpose – This research aims to determine to what extent uncertainties affected manufacturing enterprises' delivery performance, to analyse the performance of their contingency plans in dealing with uncertainties and to explore what technical and organisational factors affected managers'...

Polarica is a company in northern Europe buying, refining and selling wild berries and other specialty foods. During the last couple of years the volume of wild berries, mostly blueberries, has increased a lot. This expansion forces Polarica to consider investments in freezing‐in capacity and...

Purpose – This paper proposes an infrastructure of a responsive supply chain network, focusing on the deployment of the m‐commerce technology which transforms a traditional supply chain network to be more effective in coping with market changes. Design/methodology/approach – The proposed...

Purpose – Effective inventory management is very critical to market success. The purpose of this paper is to formulate an integrated model for the location of warehouse, the allocation of retailers to the opened warehouses, and finding the perfect policy for inventory control to managing order...

Supply chain management (SCM) encompasses all activities associated with a firm moving its composite flow of information, materials and services from the raw materials stage through production and on to the end customer. This includes sourcing and procurement, production scheduling, order...

Purpose – Planning inventories for emergency supplies such as bottled water, non‐perishable foods, batteries, and flashlights can be challenging for retailers situated within the projected path of a severe storm. The retailer's inventory decisions are complicated by the inherent volatility...

This paper examines the use of consumer‐driven innovation networks within the UK food‐retailing industry using qualitative interview‐based research analysed within an economic framework. This perspective revealed that, by exploiting information gathered directly from their customers at...

Application of multisource feedback (MSF) increased dramatically and became widespread globally in the past two decades, but there was little conceptual work regarding self-other agreement and few empirical studies investigated self-other agreement in other cultural settings. This study...

There is a growing focus on sustainability in corporate objectives. A key approach to managing and implementing sustainability is through operations management. Sustainable operations hold the key to increased profitability and effective management of environmental issues. Among the business...

Studies in newsvendor decision-making have shown that human decisions systematically deviate from analytical solutions found in many utility models of the single period problem (SPP). Yet for the most part the impacts of this human decision bias in systems of newsvendor type products have not...