Up to now, demand fulfillment in make-to-stock manufacturing is usually handled by advanced planning systems. Orders are fulfilled on the basis of simple rules or deterministic planning approaches not taking into account demand fluctuations. The consideration of different customer classes as it...

The Role of the Internet and e-Commerce in the Supply Chain -- Supply Chain Integration Over the Internet -- Customer Service Models for Bricks, Clicks and in Between -- B2B Markets: Procuremen and Supplier Risk Management in E-Business -- Supply Chain Coordination Models and Applications --...