Operations managers do not typically have full information about the demand distribution. Recognizing this, data-driven approaches have been proposed in which the manager has no information beyond the evolving history of demand observations. In practice, managers often have some partial...

We develop a model and analysis to provide insight into two effective remedies to increase supply chain resilience: (1) contracting with a secondary flexible backup supplier, and (2) monitoring primary suppliers to obtain disruption risk information. To investigate the true value of these...