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Iran
Customer satisfaction
3
Dienstleistungsqualität
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Kundenzufriedenheit
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Quality management
3
Qualitätsmanagement
3
Service quality
3
Hospital
2
Krankenhaus
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Patienten
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Patients
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service quality
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Bauwirtschaft
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Betriebliches Informationssystem
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Beziehungsmarketing
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Business intelligence system
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Construction industry
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DEMATEL
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EFQM
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Fuzzy sets
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Fuzzy-Set-Theorie
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Gastgewerbe
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Gesundheitstourismus
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Gesundheitsversorgung
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Health tourism
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ISM
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Information dissemination
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KMU
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Arumugam, Veeri Chettiar
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Malarvizhi, C. A.
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Sadeh, Ehsan
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Integration of EFQM framework and quality information systems
Sadeh, Ehsan
;
Arumugam, Veeri Chettiar
;
Malarvizhi, C. A.
- In:
Total quality management & business excellence : an …
24
(
2013
)
2
,
pp. 188-209
Persistent link: https://www.econbiz.de/10009723444
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