Purpose – The purpose of this paper is to determine the selection criteria for Islamic banks employed by customers in a dual banking system, as in the case of Pakistan, and to know the overall satisfaction of the customers with Islamic banks. Design/methodology/approach – This is a...

Purpose – The purpose of this paper is to inspect whether bank‐specific and macro‐economic determinants influence Islamic banks' profitability in the selected countries of different regions. Design/methodology/approach – In order to achieve the study objective and to answer the question,...

Purpose – The purpose of this paper is to determine the selection criteria for Islamic banks employed by customers in a dual banking system, as in the case of Pakistan, and to know the overall satisfaction of the customers with Islamic banks. Design/methodology/approach – This is a...

Purpose – The purpose of this paper is to inspect whether bank-specific and macro-economic determinants influence Islamic banks' profitability in the selected countries of different regions. Design/methodology/approach – In order to achieve the study objective and to answer the question, the...

Purpose – The paper aims to gain an insight into the risk management tools practised in Islamic and commercial banks in Malaysia, and selected Islamic banks outside Malaysia. The study also examines the level of adequacy of risk management tools and systems of these banks....

Purpose – The paper aims to gain an insight into behavioural characteristics of Islamic banks and how they influence the risk‐taking decisions of Islamic banks in financial markets within the prospect theory context. Design/methodology/approach – The study employs review and application of...

Purpose – The purpose of this paper is to investigate the relationship between customer satisfaction and six dimensions of service quality (CARTER model) in Islamic banks of Pakistan, the UK and UAE. Design/methodology/approach – This study uses a sample of 225 customers of Islamic banks; 75...