This article deals with the nexus between bureaucracy and democracy in a management-oriented public sector. The article develops the idea that public administration plays a major role in determining citizens' political attitudes and behaviors. A theoretical model is suggested to examine the...

Diverse societies present different challenges for police forces that have to gain the trust and legitimacy of minorities. Police forces must develop the ability to engage with diversity and overcome their own biases and prejudices in order to better serve minorities. Police reforms, however,...