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Journal of service research : JSR
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The "dematerialized" insurance : distance selling and cyber risks from an international perspective
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ECONIS (ZBW)
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How relationship age moderates loyalty formation : the increasing effect of relational equity on customer loyalty
Raimondo, Maria Antonietta
;
Miceli, Gaetano Nino
; …
- In:
Journal of service research : JSR
11
(
2008/09
)
2
,
pp. 142-160
Persistent link: https://www.econbiz.de/10003776176
Saved in:
2
Insurance companies and e-marketing activities : an empirical analysis in the Italian market
Comanac, Andrada
;
Musile Tanzi, Paola
;
Ancarani, Fabio
- In:
The "dematerialized" insurance : distance selling and …
,
(pp. 85-113)
.
2016
Persistent link: https://www.econbiz.de/10011655707
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