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Reputation and stakeholder engagement : an Italian case study

Romenti, Stefania - In: Journal of communication management : an international … 14 (2010) 4, pp. 306-318

Persistent link: https://www.econbiz.de/10008825776

Alitalia's crisis in the media : a situational analysis

Romenti, Stefania; Valentini, Chiara - In: Corporate communications : an international journal 15 (2010) 4, pp. 380-396

Persistent link: https://www.econbiz.de/10008737942

Blogging about crises : the role of online conversations in framing Alitalia's performance during its crisis

Valentini, Chiara; Romenti, Stefania - In: Journal of communication management : an international … 15 (2011) 4, pp. 298-313

Persistent link: https://www.econbiz.de/10009407419

Identity, communication and change management in Ferrari

Invernizzi, Emanuele; Romenti, Stefania; Fumagalli, Michela - In: Corporate communications : an international journal 17 (2012) 4, pp. 483-497

Persistent link: https://www.econbiz.de/10009671824

Relationships and quality management : the Pastificio Rana case study

Invernizzi, Emanuele; Romenti, Stefania - In: Contemporary perspectives on corporate marketing : …, (pp. 85-99). 2013

Persistent link: https://www.econbiz.de/10009782052

COVID-19 communication management in Europe : a comparative analysis of the effect of information-seeking in the public's sense-making in Italy, Spain and the United Kingdom

Moreno, Ángeles; Fuentes Lara, Cristina; Tench, Ralph; … - In: Corporate communications : an international journal 28 (2023) 5, pp. 744-768

Persistent link: https://www.econbiz.de/10014334589

Reputation and stakeholder engagement: an Italian case study

Romenti, Stefania - In: Journal of Communication Management 14 (2010) 4, pp. 306-318

Purpose – This paper aims to argue that corporate communication reaches its full potential in building corporate reputation, when it moves beyond the influencing of public opinion's perceptions, towards the shaping of organizational reality by engaging stakeholders as the main reputation...

Persistent link: https://www.econbiz.de/10014850923

Alitalia's crisis in the media – a situational analysis

Romenti, Stefania; Valentini, Chiara - In: Corporate Communications: An International Journal 15 (2010) 4, pp. 380-396

Purpose – The purpose of this investigation is to explore Alitalia and the Italian Government's crisis response strategies (CRSs) implemented in three specific periods of 2008 to understand Alitalia and the Italian Government's approach in communicating with media stakeholders as well as to...

Persistent link: https://www.econbiz.de/10014691763