"Holistic Business Process Management focuses on building business process management (BPM) as a model to address the importance of BPM views, analyze the effectiveness of the approach, and study the research trends in BPM. The book includes case studies of Japanese and Korean companies and BPM...

Lean Organization for Excellence describes the right way to implement lean thinking inside both manufacturing and service industries. After explaining the origins of the concept and discussing 'wastes' and value added, the book aims to set out a precise path of action. To this end, the so-called...

"Globalisation - the global movement, and control, of products, capital, technologies, persons and images - increasingly takes place through the work of organizations, perhaps the most powerful of which are multinational corporations. Based in an ethnographic analysis of cross-cultural social...