Over the last five decades the Toyota Production System (TPS) has evolved from an advanced sociotechnical concept in manufacturing to a participative design for large-scale change management. Toyota has been able to sustain a strategic competitive advantage by applying TPS as a process...

The objective of this study is to document the implementation of the Toyota production system (TPS) in a Healthcare Organisation – Heartland Regional Medical Center – undertaken to meet accreditation standards and customer service goals. We record the challenges experienced and elaborate the...