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The compensation system, employee motivation, and employee satisfaction have received much attention from academics for … many years. Existing research, however, does not yet detail the mediation effect of employee motivation on the relationship … structure on employee satisfaction using employee motivation as mediation. This research embraced a quantitative design …
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In the increasingly competitive world of retail banking, organizations are focusing their attention on customer service as a means of increasing customer loyalty and retention. With this goal of increasing customer retention, the link between the attitudes of the service provider (employee...
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