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Emotional labour and its outcomes : a study of a Philippine call centre
Ruppel, Cynthia P.; Sims, Randi L.; Zeidler, Peter - In: Asia-Pacific journal of business administration 5 (2013) 3, pp. 246-261
Persistent link: https://www.econbiz.de/10010198209
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Witnessing workplace bullying and the Chinese manufacturing employee
Sims, Randi L.; Sun, Peng - In: Journal of managerial psychology 27 (2012) 1, pp. 9-26
Persistent link: https://www.econbiz.de/10009563657
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The importance of organisational justice on schedule satisfaction : a study of Latin American call centre employees
Sims, Randi L.; Yurova, Yuliya; Zeidler, Peter - In: International journal of human resources development … 21 (2021) 1, pp. 54-74
Persistent link: https://www.econbiz.de/10012514338
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Psychological contract breach during the pandemic : how an abrupt transition to a work from home schedule impacted the employment relationship
Gong, Baiyun; Sims, Randi L. - In: Journal of business research : JBR 154 (2023), pp. 1-13
Persistent link: https://www.econbiz.de/10013468636