Norzanah Mat Nor; Siti Murni Mat Khairi; Herwina Rosnan; … - In: Innovation & management review 17 (2020) 3, pp. 235-249
Purpose Studies on knowledge management (KM) and its effect on organisational innovation and firm performance have been carried out and subsequently proven. However, the consequence is that KM programmes did not achieve the expected results that they were designed for. Considering the issue...