Banking segment is one of the ultimate key segments that support the sustainable economic progress in Jordan. Hence, banks in Jordan are considered as tremendously significant financial establishments that pursue profit by providing various financial services to various customers through dealing...

The huge technological development in banking sector forced the Jordanian banks to cope with these changes in order to gain a sustainable competitive advantage. Banks in Jordan have adopted internet banking since 2000. During that period the usage of internet banking by customers are...

Banking segment is one of the ultimate key segments that support the sustainable economic progress in Jordan. Hence, banks in Jordan are considered as tremendously significant financial establishments that pursue profit by providing various financial services to various customers through dealing...

The study aims at providing a deeper understanding of the current role of e-banking in continuous improvement from managers' perspective in Jordanian banks. More specifically, the study explores how Jordanian banks can utilise the e-banking in continuous improvement areas and identifies...