Purpose This study aims to extend the current debate on refugee entrepreneurship in Jordan. It empirically investigates the impact of COVID-19 on refugee women’s entrepreneurship, highlighting their experiences, constraints and opportunities. Design/methodology/approach The study design is...

This study investigated the impact of electronic customer relationship management (e-CRM) strategies (functional and personal dimensions) on customer loyalty in the Jordanian telecommunication sector. The mediating role of perceived customer relationship quality (cognitive and an emotional...

This paper aims to explore the experiences of female leaders considering the interplay of gender, religion, and culture. Drawing on an inductive-qualitative study, the paper examines perceptions regarding the role of religion and cultural norms in women's ascension into leadership positions in...