//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Justice"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
When do customers offer firms...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Justice
Complaint management
21
Consumer behaviour
21
Konsumentenverhalten
21
Beschwerdemanagement
20
Beziehungsmarketing
16
Customer satisfaction
16
Kundenzufriedenheit
16
Relationship marketing
16
Dienstleistungsqualität
15
Service quality
15
Brand management
7
Markenführung
7
Brand image
6
Markenimage
6
Service recovery
6
service recovery
6
Service failure
5
Social Web
5
Social web
5
Brand
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Customer revenge
4
Customer service
4
Führungsstil
4
Kundenservice
4
Leadership style
4
Markenartikel
4
USA
4
United States
4
Advertising effects
3
Arbeitsverhalten
3
Business ethics
3
Cognition
3
Crisis management
3
Emotion
3
Humor
3
Internet marketing
3
Justice theory
3
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Tripp, Thomas M.
3
Butterfield, Kenneth D.
1
Goodstein, Jerry
1
Graso, Maja
1
Grégoire, Yany
1
Jiang, Lixin
1
Joireman, Jeffrey
1
Legoux, Renaud
1
Neale, Nathan Robert
1
Olson, Kristine
1
Radanielina-Hita, Marie-Louise
1
Rotman, Jeffrey D.
1
more ...
less ...
Published in...
All
Journal of business ethics : JBE
1
Journal of business ethics : JOBE
1
Journal of marketing education : JME
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
What do online complainers want? : an examination of the justice motivations and the moral implications of vigilante and reparation schemas
Grégoire, Yany
;
Legoux, Renaud
;
Tripp, Thomas M.
; …
- In:
Journal of business ethics : JOBE
160
(
2019
)
1
,
pp. 167-188
Persistent link: https://www.econbiz.de/10012121284
Saved in:
2
The fair process effect in the classroom : reducing the influence of grades on student evaluations of teachers
Tripp, Thomas M.
;
Jiang, Lixin
;
Olson, Kristine
;
Graso, Maja
- In:
Journal of marketing education : JME
41
(
2019
)
3
,
pp. 173-184
Persistent link: https://www.econbiz.de/10012113922
Saved in:
3
Managers' restorative versus punitive responses to employee wrongdoing : a qualitative investigation
Neale, Nathan Robert
;
Butterfield, Kenneth D.
; …
- In:
Journal of business ethics : JBE
161
(
2020
)
3
,
pp. 603-625
Persistent link: https://www.econbiz.de/10012208092
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->