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KMU
Italy
15
Consumer behaviour
12
Italien
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Service quality
9
Dienstleistungsqualität
8
Quality management
8
Qualitätsmanagement
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Partial least squares
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Cassia, Fabio
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Chiarini, Andrea
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Cobelli, Nicola
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Baronchelli, Gianpaolo
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Castellani, Paola
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Magno, Francesca
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Embracing Sustainability Management Through Excellence in Services : Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023
1
International entrepreneurship and management journal
1
Review of international business and strategy
1
The TQM journal : the international review of organizational improvement
1
Total quality management & business excellence
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ECONIS (ZBW)
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1
Quality management internal auditing in small and medium-sized companies : an exploratory study on factors for significantly improving quality performance
Chiarini, Andrea
;
Castellani, Paola
;
Rossato, Chiara
; …
- In:
Total quality management & business excellence
32
(
2021
)
16
,
pp. 1829-1849
Persistent link: https://www.econbiz.de/10012694193
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2
Performing audits in a service company that is implementing lean and ISO 14001 for environmental sustainability : a case study from Italy
Chiarini, Andrea
;
Cobelli, Nicola
- In:
Embracing Sustainability Management Through Excellence …
,
(pp. 194-199)
.
2024
Persistent link: https://www.econbiz.de/10014584574
Saved in:
3
SMEs' switching behavior in the natural gas market
Vigolo, Vania
;
Cassia, Fabio
- In:
The TQM journal : the international review of …
26
(
2014
)
3
,
pp. 300-307
Persistent link: https://www.econbiz.de/10010341262
Saved in:
4
Exploring the antecedents of born-global companies’ international development
Baronchelli, Gianpaolo
;
Cassia, Fabio
- In:
International entrepreneurship and management journal
10
(
2014
)
1
,
pp. 67-79
Persistent link: https://www.econbiz.de/10010437117
Saved in:
5
Cross-border e-commerce as a foreign market entry mode among SMEs : the relationship between export capabilities and performance
Cassia, Fabio
;
Magno, Francesca
- In:
Review of international business and strategy
32
(
2022
)
2
,
pp. 267-283
Persistent link: https://www.econbiz.de/10013189313
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