The present article is carried out with the purpose of exposing the reader to the statistical-structural weaknesses that the management indicators or key performance indicators may have -better known as KPIs-, used as measures to quantify the performance of a company or organization, especially...

The present article is carried out with the purpose of exposing the reader to the statistical-structural weaknesses that the management indicators or key performance indicators may have -better known as KPIs-, used as measures to quantify the performance of a company or organization, especially...

This paper shows the potential benefits and risks, in terms of communication, involved in the use of graphs in corporate annual reports. An empirical analysis is conducted on the year 2005 annual reports of 52 Italian listed companies with higher capitalisation. Its main findings are as follows:...

While performance management forms an integral part of the concept of supply chain management, designing a consistent and powerful performance measurement system (PMS) at the level of an enterprise network is still proving very problematic. In this paper, a business process oriented approach is...