This paper attempts to explain how importers, clearance agents and customs officers respond to ongoing customs administration reforms in the DRC. Customs reforms include computerization, single desk system and pre-shipment inspection. The DRC case reveals that the reforms as norms are indeed...

During the 1960s and 1970s, many African states chose a means of infrastructure development that was focused largely on the public sector. However, the debt crisis, the substandard performance of public enterprises and poor governance caused many of them to experience socio-economic failure....