Innovation research has traditionally focused on manufacturing sectors, despite the growing role of service industries in industrialized nations. How knowledge-intensive business service firms organize their knowledge-creation activities is examined. Survey data were collected by the Research...

This empirical study examines knowledge creation activities in business service firms. Using survey data of 167 Finnish knowledge-intensive business service firms, I explore hypotheses about the organization of learning and innovation. Results from an exploratory factor analysis combined with...

This article empirically examines, the structure of relationships between business service firms and their clients, in particular, the allocation of control rights to the intellectual assets created in joint projects. Business service firms are a distinctive case because their 'product' is...